This blog from Sabitha Majukumar (Senior Research Analyst, IDC Financial Insights), Philip Carnelley(Research Director, European Software Group) and Arun Dani (Senior Research Analyst, IT Services) highlights IDC’s recent research on cognitive systems and its impact on insurance industry.
Patient engagement is a journey that offers an advantageous paradigm for healthcare digital transformation strategies. Conceptually, it builds on an appreciation of the changing role for patients (and their families) in modern day healthcare and the importance of generating efforts that organize towards engaging them as care-seeking consumers. In application, patient engagement and its underlying technologies can transform care-seeking consumers into new patients and empower existing patients to become more involved in their health and care. With time this journey can culminate into a digital transformation end state, which combines a mix of patient engagement technologies that collectively achieve an inimitable, competitive, and highly necessary advantage for the provider organization that is conducive to success.
Welcome to Part 2 of this 5-Part series on digital transformation (DX) in the enterprise. Read on to learn the new IT capabilities required for DX and how enterprise leaders can help implement them.