An overarching theme of IDC’s predictions for the imaging, printing, and document solutions market is that transformation is inevitable. While this market is massive and serves a mission-critical function within businesses of all sizes and geographies, the ongoing market transition demonstrates the need for buyers to rethink their traditional approach to print procurement as it relates to the organizational vision for business information, regardless of paper or digital format.
IPDS vendor and channel partner offerings will evolve over time and expand into new technology categories that may or may not involve printing. IPDS, by addressing basic and evolving customer requirements, will continue to play a critical role for future business information solutions. The prediction themes in this market revolve around:
- Smart MFP
- Solutions/services-led print engagements
- New business models
- Print security
- Print in the future of work
- Display/signage impact on print
- Package printing
Top 10 2019 Predictions for Imaging, Printing and Document Solutions
IDC provides its top 10 predictions for the IPDS market with analysis that covers a five-year period. The predictions are designed to provide organizational decision makers with a call-to-action investment plan with respect to these technologies. Our worldwide imaging, printing, and document solutions predictions for 2019 are:
- Prediction 1: By 2020, over 50% of acquisition contracts for office-targeted smart MFPs will prioritize the software and services offering first and consider the hardware feature set as a given.
- Prediction 2: By 2023, 60% of enterprise MPS engagements will leverage machine learning and behavioral analytics technologies to drive specific corporate governance policies and paperless initiatives.
- Prediction 3: Fueled by DX initiatives, by 2022, 30% of enterprise organizations will have invested in MFP-enabled collaboration solutions to address interdepartmental document workflow bottlenecks.
- Prediction 4: By 2020, 20% of small companies will have adopted customized pay-per-use print contracts enabled by the adoption of remote usage monitoring and tracking technologies.
- Prediction 5: By 2023, overwhelmed by corporate DX, security, and compliance imperatives, 70% of large entities will have turned to IT outsourcers for print inclusive–managed IT infrastructure services contracts.
- Prediction 6: By 2021, a significant print-related security breach will have cost a G2000 company over $1 million in damages, resulting in a self-mandated reduction of office printing by more than 50% in 10 years.
- Prediction 7: By 2024, proliferation of innovation accelerator (IA) technologies and future of work initiatives will be primary drivers to automate the print-related service experience, resulting in a 25% efficiency increase.
- Prediction 8: By 2022, rapid adoption of intelligent automation technology will serve as the catalyst that drives print out of select high-volume, straightforward, and repetitive processes in 30% of large enterprises.
- Prediction 9: By 2021, IDC expects 90% of digital signage solutions to have incorporated interactive AR and analytics in their product offerings.
- Prediction 10: By 2019, 90% of brand owners and manufacturers will use digital print technologies to create new efficiencies in the supply chain, saving over $3 billion on packaging print.
Learn more about the 2019 IPDS Predictions
For context around these predictions, including the IT impact and guidance on how to integrate each prediction in the digital strategy of the enterprise, view the IDC FutureScape: Worldwide Imaging, Printing, and Document Solutions 2019 Predictions web conference on-demand.