Utilities are facing challenges in their transformation journey. They need to overcome siloed initiatives by integrating and orchestrating change across the organization. They need to strengthen weak road maps, which are responsible for the transformation deadlock. They must close their talent gap and overcome their inability to scale up innovation. Finally, they need to introduce new sets of key performance indicators (KPIs). This journey is neither easy nor painless, but if they will do it right, they will deliver value to customers, employees, shareholders, and society.
PJM’s “pay for performance” Reliability Pricing Model (RPM) capacity market is expected to drive operational excellence from traditional fossil fuel generators. FERC’s Order 745 being upheld in the courts earlier this year and puts the demand response (DR) at the forefront of capacity market model changes. FERC 745 will provide demand response participants the opportunity to participate in capacity markets and receive capacity payments on an equal level playing field with generators. This ruling should have some independent power producers and traditional utility generators concerned.