2019 Predictions IDC FutureScape - Worldwide Predictions

Top 10 Worldwide Social and Experiential 2019 Predictions

IDC Social and Experiential 2019 Predictions

The consumerization of technology and how people are communicating are changing — as is how brands are pivoting to use social technologies to engage with customers, partners, and employees to meet their increasing expectations.

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2019 Predictions Energy IDC FutureScape - Worldwide Predictions

Worldwide Oil and Gas 2019 Predictions

IDC O&G 2019 Predictions

The worldwide oil and gas industry continues to face volatility from macroeconomic, geopolitical, and ecological pressures. Oil and gas companies have had to transform themselves into more agile and flexible organizations. Digital technology has enabled a path to digital transformation (DX) that companies are using to build flexible and adaptable organizations that can predict and rapidly respond to shifts in commodity prices. The larger, traditional oil and gas companies are also under threat from smaller start-ups with private investment funding that are using digital technologies like cloud, mobility, big data, and Internet of Things (IoT) to scale rapidly to market demands.

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2019 Predictions Government IDC FutureScape - Worldwide Predictions

Top 10 Worldwide Smart Cities and Communities 2019 Predictions

IDC - Smart Cities 2019 Predictions

This IDC FutureScape provides the top 10 predictions that will impact stakeholders in the urban ecosystem as regional and local government agencies look to modernize and transform IT systems, operational systems, and business processes. These predictions are designed to provide the strategic context to enable government leaders — from mayors and city managers to council members, CIOs, and innovation officers — to transform their organizations through the application of technology to real business challenges. This document encapsulates the IDC Smart Cities and Communities team’s collective understanding of major urban transitions and their impact on municipalities, counties, states, and regional organizations.

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2019 Predictions IDC FutureScape - Worldwide Predictions

Top 10 Worldwide Intelligent ERP 2019 Predictions

IDC Worldwide iERP 2019 Predictions

In this study, the global team of IDC analysts presents the top 10 predictions around intelligent ERP (i-ERP) and associated intelligent enterprise applications. i-ERP and intelligent enterprise applications use machine learning (ML), artificial intelligence (AI), and advanced analytics built on a large, curated data set to forecast, track, learn, route, analyze, predict, report, and manage enterprise assets and business processes. Intelligent ERP and intelligent enterprise applications feature an assistive and conversational user experience and free users’ time for higher-value tasks by automating high-volume repeatable tasks and augmenting (via human-machine interaction) the performance of less frequent, more novel tasks. They are capable of processing, analyzing, and acting on massive volumes of data in real time using in-memory computing (IMC) technologies. As systems that learn, i-ERP and intelligent enterprise applications must allow for ongoing reconfiguration to enable process refinements and user experience (UX) adaption.

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2019 Predictions Energy Finance Government Health IDC FutureScape - Worldwide Predictions Manufacturing Retail

Top 10 Worldwide Future of Work 2019 Predictions

IDC Future of Work 2019 Predictions

Technology is changing the concept of work as we know it and the technological advances anticipated over the next several years will dramatically continue to do so. This evolution is expected to have a substantial impact on an organization’s work culture, work space and workforce. Specifically, each of these organizational pillars is influenced in the following manner:

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2019 Predictions IDC FutureScape - Worldwide Predictions Retail

Top 10 Worldwide Retail 2019 Predictions

IDC Retail 2019 Predictions

This IDC FutureScape provides retail IT executives across the globe with actionable insights and analysis for likely future technology and business scenarios. The intended readers of this IDC FutureScape include but are not limited to members of the executive, business, and IT leadership of retail organizations worldwide.

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Health

Digital Determination in Pharma and Life Sciences: The Time is Now for European Supply Chains

Digital Determination in Pharma and Life Sciences

Life sciences supply chains need to adjust to increasingly complex environments globally. Pharma manufacturers and wholesalers in Europe must undergo a fundamental transformation to remain competitive in this market. The rapidly approaching deadline of the European Union’s Falsified Medicines Directive (FMD) for drug serialization and traceability is currently the top concern of life science companies supplying pharmaceutical products to the European markets. However, companies can take this opportunity to upgrade their digital systems and operations and realize the broader potential of the 3rd platform and innovation accelerator technologies to achieve “smart compliance,” deriving a longer-term business value for their supply chains.

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2019 Predictions Energy Finance Health IDC FutureScape - Worldwide Predictions Manufacturing Retail

Worldwide Customer Experience 2019 Predictions

IDC CX 2019 Predictions

Providing a differentiated customer experience is becoming more difficult for brands. Yes, customers are integrating more technology into their lives that results in more channels engage with and more data for the brand, it also makes it more difficult to provide a consistent experience across those channels to effectively and contextually target those customers with the right experience without more technology. It is becoming a never-ending cycle.

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2019 Predictions IDC FutureScape - Worldwide Predictions

Top 10 Worldwide Enterprise Infrastructure 2019 Predictions

IDC Worldwide Enterprise Infrastructure 2019 Predictions

IT leaders have never had so much choice in their infrastructure strategies, on-premises, off-premises, and the increasingly common hybrid model. With this expanding range of choices comes the potential to positively impact budgets, staffing, operational effectiveness, and business outcomes by reaching the right balance.

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Retail Robotics

Robots Help Deliver Your Black Friday Purchases

Robots Will Help Deliver Black Friday Purchases

Black Friday and Cyber Monday are the second biggest retail and ecommerce sales events globally each year (second only to Singles Day). During this time, companies would historically hire an abundance of temporary labor to ramp up their ability to move product onto their racks and move this material off of those same shelves to the customer. But, the well documented shortage of labor in many major markets, including the US, Japan, Germany, and more, has made it more difficult and more expensive to increase capacity in this manner. Companies today, however, have a new set of tools at their disposal to help ramp up capacity. Robots are helping companies more quickly adapt to short term capacity increase requirements.

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