IT has always had to support audits and certifications and navigate through what seems like constantly changing requirements. Compliance was visible to the board and IT had to answer to the board. That visibility, though, was rarely outside the building – and historically more top of mind for the CFO, the audit committee, internal audit and the CIO.
For CIOs, metrics are a key means of measuring the performance and effectiveness of their IT organizations in support of organizational improvement. During the recent IDC web conference ” New Metrics & KPIs for the Digitally Transformed IT Organization,” my colleague Bill Keyworth and I shared the results from our latest IDC MeasureScape survey and discussed new metrics and KPI’s for digitally transforming IT organizations working on infrastructure modernization and cloud adoption.
This IDC FutureScape provides the top 10 predictions that will impact stakeholders in the urban ecosystem as regional and local government agencies look to modernize and transform IT systems, operational systems, and business processes. These predictions are designed to provide the strategic context to enable government leaders — from mayors and city managers to council members, CIOs, and innovation officers — to transform their organizations through the application of technology to real business challenges. This document encapsulates the IDC Smart Cities and Communities team’s collective understanding of major urban transitions and their impact on municipalities, counties, states, and regional organizations.
This blog lists the top 10 worldwide predictions for the CIO. Tech suppliers will also find this helpful in understanding the agenda of the CIO. These technology predictions are meant to help the enterprise with strategic planning within the typical five-year business planning cycle.
Combatting a competitive market is no easy task. A growing concern of many manufacturers is the potential that they no longer have a tight bond with their customers which can withstand upstart competitors or third-party service providers who can eat away at profits. Recent IDC Manufacturing Insights data highlighted that the top business concern for service leaders was declining sales closely followed by a desire to expand into new markets. These two concerns combined demand that manufacturers innovate with new service products, differentiate through enhanced value, and wow current customers and prospects via value-add experiences.
The most important security metric is “risk reduced per unit cost.” This metric enables you to collect the costs associated with your security environment related to the amount of risk that you have reduced.
This past Spring, I spoke with numerous digital leaders who are feeling distraught. They know what needs to be done but feel a lack of empowerment. Either their CEO is not making the difficult organizations moves, or their organization has multiple strategies, or their investors are taking a short-term view when it comes to funding decisions. These are some of the challenges they feel they cannot overcome on their own.These digital leaders are distraught because they sense their organization is wavering on digital. At the same time, they see other organizations going all in with digital and overcoming these issues – they see their digital determination.
It’s been said that all businesses are technology companies in the age of digital transformation. It’s also true that many are becoming information businesses as the amount and value of data they produce and consume continues to increase. In fact, business leaders and CIOs will find themselves not only missing opportunities but also at a competitive disadvantage if they don’t leverage data assets before markets are crowded with competitors.