The mission in financial services today is driven by the need to improve customer engagement in selling, delivering, and servicing financial products, payments, and services. Included in this mission is the need for some financial service firms to improve their “brand trust,” providing their customers with a more transparent and secure environment. While some of this will be driven by internal strategy, much of it will be dictated through regulation and guidance. Driving all this is a concept called “connected banking,” which is forcing the industry to disrupt its own business model by connecting to adjacent markets in order to expand the relationship with its customers and provide an experience that is being shaped by industries outside of financial services.
Industrial inspections, regardless of the reason for inspection, can be a very dirty and dangerous job. While not necessarily dull, industrial inspections definitely cover 2 of the 3 D’s of robotics deployment (dull, dirty, and dangerous). Industrial inspections can range from inspecting operational assets and operational facilities to inspecting defunct facilities during the de-commissioning process or evaluating the health and risk of non-operational holding tanks. There is no shortage of reasons to conduct industrial inspections, and there is a big business emerging for robotics to be leveraged in the inspection process.