This IDC FutureScape presents the IDC Worldwide Robotics team’s analysis of key drivers relating to robotics and drone technologies, and how these drivers are likely to shape the development of robotics and drones in the planning horizon of 2019 through 2024. The development and deployment of robotics (including drones) in various industries continued to accelerate in 2017, with double-digit growth based on IDC research.
These predictions provide a strategic context that will enable CIOs to lead their organizations through a period of multiplied innovation and disruption over the next 5 years. They also lay out IDC’s vision for the 10 most important shifts that will happen in IT organizations over the next 60 months and will help senior IT executives in the formation of their strategic IT plans.
This blog lists the top 10 worldwide predictions for manufacturing product and service innovation. These technology predictions are meant to help the enterprise with strategic planning within a typical five-year business planning cycle.
Today, we see three main drivers for smart manufacturing: a renewal in perspective that places the factory at the center of business initiatives, the fact that data are going to be everywhere in the production process, and lastly, the understanding that people and machines will have to work together and not in opposition. These trends are opening a window of opportunity for companies willing to differentiate though superior factory processes.
Ecosystem-led growth is often mentioned as the future of the economy, and manufacturing is no exception. Driven by several business, economic, technological, and competitive reasons, manufacturers are looking for innovative business models to ensure sustainable growth and profitability. The overarching themes in our worldwide manufacturing ecosystems 2019 predictions are:
Combatting a competitive market is no easy task. A growing concern of many manufacturers is the potential that they no longer have a tight bond with their customers which can withstand upstart competitors or third-party service providers who can eat away at profits. Recent IDC Manufacturing Insights data highlighted that the top business concern for service leaders was declining sales closely followed by a desire to expand into new markets. These two concerns combined demand that manufacturers innovate with new service products, differentiate through enhanced value, and wow current customers and prospects via value-add experiences.
This past week, I came across an article which explored how one luxury auto manufacturer looked to achieve 100% customer satisfaction. To me this seems like a goal off a billboard or one found on a motivational poster in a contact center. But this manufacturer truly believes it can and should have this as its target to be measured and be held to account.