Tag Archives: metrics

KPIs

Using KPIs and Metrics to Demonstrate IT’s Business Contributions

KPIs and Metrics IDC Blog

For CIOs, metrics are a key means of measuring the performance and effectiveness of their IT organizations in support of organizational improvement. During the recent IDC web conference ” New Metrics & KPIs for the Digitally Transformed IT Organization,” my colleague Bill Keyworth and I shared the results from our latest IDC MeasureScape survey and discussed new metrics and KPI’s for digitally transforming IT organizations working on infrastructure modernization and cloud adoption.

Read More
Data KPIs

Why Digital Transformation is Demanding New KPIs for IT

Digital Transformation Demands New KPIs

Digital transformation (DX) is causing a shift in the enterprise. Business leaders must rely on new KPIs for effective IT measurement. This blog covers the shift from traditional IT KPIs to the new KPIs that are being demanded as organizations are disrupted by digital transformation.

Read More