This IDC Financial Insights study presents the top 10 predictions — in no particular order — for payment leaders to consider as they think through their upcoming plans. A common set of key drivers are included so that technology leaders can look at the broader conditions beyond the predictions.
The day-to-day management of fee-for-value (FFV) transactions is virtually 100% manual, with critical calculation of value-based payments performed by spreadsheet or custom programming in SAS or SQL. As the number and breadth of value-based relationships grow, the industry’s administrative burden worsens. Important FFV calculations and financial settlements are months delayed, lacking transparency and accuracy. The ability of payers to launch new value-centric benefit products is hobbled by inflexible contract and payment platforms.