NRF’s Big Show 2019 should have been held in Phoenix. Like that city’s namesake, a long-lived bird of mythology, retail cyclically regenerates, arising from the ashes of its predecessor. While retail is clearly not in ashes, it is being reinvented before our eyes.
Commercial service robots are robots that perform some useful task, with the exception of those robots operating within the realm of industrial automation or those considered consumer robots. This basically means that any robot that is not involved in industrial automation or for strictly consumer purposes are commercial service robots. This category includes robots that operate within logistics operations, hospitals, in the retail store, providing security services, and even delivering your takeout orders. There is a massive opportunity for commercial service robots to take on tasks that enable people to spend time doing other things that humans excel at, while stepping away from the dull, dirty, or dangerous tasks.